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Subprocessors

The third parties that help us run SimpleCold, what they do and where they process data.

Last updated 26 October 2026

Current subprocessors

These vendors process personal data that our customers give us to verify, or the account data needed to run the service. Each receives only what it needs for the job described.

VendorPurposePersonal dataLocation
DigitalOceanApplication hosting, file storage, cache and application logsAll service data, including uploaded files, verification results and logsUnited States (file storage in New York)
NeonPrimary databaseAccounts, organisations, billing records, verification resultsUnited States (AWS us-east-2, Ohio)
ResendSending service email: sign-in codes, invitations, job and credit noticesRecipient name and email address, message contentUnited States
SMTP2GOBackup email delivery, used only if our main email provider is unavailableRecipient name and email address, message contentOn request from [email protected]

Other vendors

These vendors help with payments, sign-in, bot protection, feedback and this website. They don't receive the lists you verify. Some handle your account details or what you type into our forms.

VendorPurposePersonal dataLocation
StripeCard payments and invoices for credit purchasesBilling email, amount, card details (held by Stripe only)United States
GoogleSign in with Google (optional)Name, email address, profile picture linkUnited States
Cloudflare (Turnstile)Telling people from bots on free tools, forms and the dashboardIP address, browser signalsGlobal network
CannyFeedback board and help centre sign-inUser ID, name, email address, organisation IDOn request from [email protected]
Form handling providerReceiving contact, demo and waitlist forms from this websiteWhat you type into the formOn request from [email protected]
Cal.comBooking a demo call, when the calendar is shownName, email address, chosen timeUnited States
Logo.devLoading partner logos on this websiteIP address and browser details of the visitor's requestOn request from [email protected]

What we don't use

We don't use analytics, advertising, session-recording, live-chat or AI services. The addresses you verify go only to our hosting and database providers and to the infrastructure that performs the mailbox check.

Changes to this list

Before we add or replace a subprocessor, we update this page and email the account owners of our customers at least 14 days in advance, so they can object. You can ask for the name and processing location of any vendor described here, and any question about this list, at [email protected].

Check your list before you send it

Start with 200 free credits. Pay per credit after that.