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Glossary

Email verification terms, in plain words

Short definitions for the words you will see in results, docs and deliverability guides.

A to Z

All terms

30 terms. Pick a letter to jump to it.

B

Bounce rate

The share of sent emails that were rejected.

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C

Catch-all domain

A domain that accepts mail for every address.

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D

Disposable email

A temporary inbox that deletes itself.

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D

DKIM

A signature that proves an email was not changed.

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D

DMARC

A policy for mail that fails SPF and DKIM.

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D

Double opt-in

A sign-up flow where a new subscriber must click a confirmation link before they are added to the list.

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E

Email deliverability

How reliably your emails reach the inbox instead of bouncing or landing in spam.

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E

Email syntax

The formatting rules an email address must follow, such as one @ sign, allowed characters and length limits.

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E

Email validation

Checking that an email address is correctly formatted and points at a domain that can receive mail.

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E

Email verification

Checking whether an email address can actually receive mail before you send to it.

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E

Email warm-up

Gradually increasing the volume sent from a new domain, mailbox or IP so mailbox providers can build trust in it.

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G

Greylisting

An anti-spam method where a mail server temporarily refuses mail from an unfamiliar sender and accepts it on a later retry.

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H

Hard bounce

A permanent rejection, like a missing mailbox.

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L

List decay

The gradual loss of working addresses from an email list as people move on and accounts close.

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L

List hygiene

The ongoing work of keeping an email list accurate by removing bad, risky and inactive addresses.

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M

MX record

The DNS record that says where mail is delivered.

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N

Null MX

A special MX record, defined in RFC 7505, that says a domain does not accept email.

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P

Plus addressing

Adding a +tag to the local part of an address, such as [email protected], so mail still reaches the main inbox.

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P

PTR record

A reverse DNS record that maps an IP address back to a hostname, used by mail servers to check who is connecting.

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R

Role-based email

An address for a team, like info@ or sales@.

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S

Secure email gateway

A filtering service that sits in front of a company's mailboxes and screens incoming mail for spam and threats.

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S

Sender reputation

How inbox providers rate your sending domain.

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S

SMTP handshake

The opening exchange of commands between two mail servers, which verification tools use to ask whether a mailbox exists without sending a message.

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S

SMTP status codes

The numeric replies a mail server gives during delivery, which say whether a message was accepted, deferred or rejected and why.

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S

Soft bounce

A temporary rejection, like a full inbox.

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S

Spam complaint rate

The share of delivered emails that recipients mark as spam.

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S

Spam trap

An address used to catch senders with poor lists.

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S

SPF

A DNS record listing who may send for a domain.

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S

Suppression list

A list of addresses that are blocked from future sends, such as unsubscribes, hard bounces and spam complaints.

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T

Typo domain

A misspelled version of a real email domain, such as gmial.com for gmail.com, usually entered by mistake in a form.

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